Survey Analysis and Reporting

We believe reports play a role before and during the survey as well as after the survey is administered. 

Before: Preview reports before the survey begins.

We provide preview reports so you can familiarize yourself with them and prepare your team for what to expect. We'll review the reports with you and discuss ways to structure them for maximum usefulness when the survey is complete.

During: Monitor response rates by demographic group.

During the survey, we'll send you frequent response rate reports so you can track progress toward your targeted sample size and time reminders to maintain momentum. We will also provide demographic reports to help you identify groups that are responding at a lower rate than the sample as a whole. For employee surveys, that means you can alert managers with under-represented departments and help them recruit additional participation. For customer surveys, account managers in underrepresented regions or product groups can be notified to encourage broader involvement.

Some surveys can be set up to trigger messages with respondent information when a respondent gives a very low rating on a specific question. This is important for customer surveys so that issues can be addressed promptly.

After: Get initial results promptly.

Within hours after your survey period ends, you will receive a report showing how respondents answered each question. On request, you will also receive a complete dataset in Excel format. For anonymous employee surveys, we separate comments from demographics to protect respondents' identity.

After: Get final reports you can present with confidence.

Within 1-2 weeks, we will provide you with custom tables, cross-tabs, charts, and/or professional statistical analysis and executive reports.

Many clients request basic tables and charts, not realizing the additional value that can be gained from advanced statistical analysis of their data. Without appropriate levels of analysis, the true value of your survey may remain undiscovered. To help you determine the level that is most appropriate for your needs, we provide a quick overview of the most common types of survey analysis and reporting.

Three levels of insight into your survey results

To learn more, please see our free article: When Less is More: Fewer Reports, More Business Intelligence.

We also offer dynamic online reporting for rapid enterprise-wide deployment of survey results. Please call or complete our information request form to discuss your project and schedule a live demo.

Call us toll-free, 877-666-2486, to discuss how we deliver results that matter for your business objectives. Or complete our contact information form to let us know how we can reach you.